Every intro request gets booked, followed up and remembered.
AutoMapped replies to trial requests straight away, confirms intro sessions, follows up on membership offers and shows you which members have gone quiet.
Set up for gyms, boutique studios, martial arts schools and personal trainers.
Where leads slip
Sound familiar?
The usual gaps between an inquiry and a member — and what AutoMapped does about each one.
Trial requests arrive while you're coaching.
Each request gets an instant reply and a callback task, and follow-ups continue until they book an intro session.
Intro sessions get forgotten.
Booked intro sessions get a confirmation with an easy way to reschedule.
Membership offers go undecided.
A follow-up checks in on open membership offers, then reminds you to call.
Members drift away quietly.
Lapsed-member and renewal stages show who to reconnect with before they're gone for good.
Customer journey map
Your membership pipeline, ready on day one.
Stages are named the way you work, and every member on the map has a clear next step. Stages move when the evidence says so — a booked intro session, an accepted membership offer — and every move is explained.
- 1
New lead
Next step: Acknowledge right away, then call back
- 2
Intro session booked
Next step: Confirm the intro session
- 3
Intro session completed
Next step: Send the membership offer
- 4
Membership offer sent
Next step: Check in if there's no reply in two days
- 5
Joined
Next step: Schedule the membership and ask for feedback after
- 6
Lapsed member
Next step: Reconnect with a friendly check-in
Repeat-service reminders included in the template
- Personal training · every 3 months
- Nutrition coaching · every 3 months
Defaults you can change for your business.
Follow-up automations
Follow-ups worded for gyms, studios and personal trainers.
Ready-made sequences that use your terms. Nothing goes live until you switch it on, and every sequence stops when the person replies, books or opts out.
- Consent and opt-outs tracked per channel
- Quiet hours and daily caps enforced before sending
- Every step logged, so you can see what was sent
New lead: acknowledge & follow up
Thanks the prospect right away and keeps following up until they book an intro session.
Text message Hi Sam, thanks for contacting [Your business]! We received your request and will be in touch shortly. Reply STOP to opt out.
Intro session confirmation
Confirms booked intro sessions, with an easy way to reschedule.
Membership offer follow-up: 2 days, 2 weeks, 2 months
Checks in on open membership offers and prompts a call if there's no decision.
Text message Hi Sam, [Your business] here. Any questions about the membership offer we sent? Happy to go through it. Reply STOP to opt out.
Post-membership feedback & review request
Asks every member for honest feedback — sent to everyone, never filtered by expected rating.
What you get
Everything between “new inquiry” and “come back soon.”
Speed-to-lead follow-up
New inquiries get an instant acknowledgement, your team gets an alert and a callback task, and follow-ups continue until the member replies or books.
Intro session confirmations
Every booked intro session gets a confirmation with an easy way to reschedule.
Membership offer follow-up
If a membership offer gets no answer, AutoMapped sends a friendly check-in and then reminds you to call. It stops as soon as they reply or decide.
Review requests
Ask every member for honest feedback after a completed membership. Requests go to everyone — never filtered by how you expect them to rate you.
Daily briefing
One list of what needs you today — missed calls, unanswered inquiries, unconfirmed bookings, promises coming due — each linked to the record behind it.
Ads attribution
See which campaigns bring in inquiries that turn into members, not just clicks.
Some features depend on your plan. Compare plans →
Website assessment
Start with a free website assessment.
See your site the way a visitor on a phone does, and get a plain-language list of what to fix first — included in your free trial.
FAQ
Questions from gyms, studios and personal trainers
Does it replace my membership or class booking software?
Can I see which ads bring in members, not just leads?
Will it message people who opted out?
Does AutoMapped use our terminology?
Do I need to set up integrations first?
Give every lead a next step.
Choose “Fitness & studios” during setup and your pipeline, forms and follow-ups arrive worded for you — you decide what goes live.