Answer every enrollment inquiry while families are still deciding.
AutoMapped replies to inquiries instantly, confirms consultations and trial lessons, follows up on fee quotes and reminds you when it's time to re-enroll.
Set up for tutoring and test-prep centers, music and language schools, driving schools and workshops.
Where leads slip
Sound familiar?
The usual gaps between an inquiry and a student — and what AutoMapped does about each one.
Families research in the evenings, when nobody's at the desk.
Each inquiry gets an instant reply and a callback task for the next morning, with follow-ups until they book.
Trial lessons and consultations get missed.
Booked consultations and trial lessons get a confirmation with an easy way to reschedule.
Fee quotes go undecided.
A follow-up checks in on open fee quotes, then reminds you to call.
Students drift away between terms.
Tutoring, test prep and lessons carry a re-enrollment reminder, and the lapsed-student stage shows who to reconnect with.
Customer journey map
Your enrollment pipeline, ready on day one.
Stages are named the way you work, and every student on the map has a clear next step. Stages move when the evidence says so — a booked consultation, an accepted fee quote — and every move is explained.
- 1
New inquiry
Next step: Acknowledge right away, then call back
- 2
Consultation or trial booked
Next step: Confirm the consultation
- 3
Consultation or trial completed
Next step: Send the fee quote
- 4
Fee quote sent
Next step: Check in if there's no reply in two days
- 5
Enrolled
Next step: Schedule the enrollment and ask for feedback after
- 6
Re-enrollment opportunity
Next step: Remind them when the next visit is due
Repeat-service reminders included in the template
- Tutoring · every 4 months
- Music lessons · every 4 months
- Test prep · every 6 months
Defaults you can change for your business.
Follow-up automations
Follow-ups worded for tutoring centers, schools and lesson providers.
Ready-made sequences that use your terms. Nothing goes live until you switch it on, and every sequence stops when the person replies, books or opts out.
- Consent and opt-outs tracked per channel
- Quiet hours and daily caps enforced before sending
- Every step logged, so you can see what was sent
New lead: acknowledge & follow up
Thanks the family right away and keeps following up until they book a consultation or trial.
Text message Hi Sam, thanks for contacting [Your business]! We received your request and will be in touch shortly. Reply STOP to opt out.
Consultation confirmation
Confirms consultations and trial lessons, with an easy way to reschedule.
Fee quote follow-up: 2 days, 2 weeks, 2 months
Checks in on open fee quotes and prompts a call if there's no decision.
Text message Hi Sam, [Your business] here. Any questions about the fee quote we sent? Happy to go through it. Reply STOP to opt out.
Post-enrollment feedback & review request
Asks every family for honest feedback — sent to everyone, never filtered by expected rating.
What you get
Everything between “new inquiry” and “come back soon.”
Speed-to-lead follow-up
New inquiries get an instant acknowledgement, your team gets an alert and a callback task, and follow-ups continue until the student replies or books.
Consultation confirmations
Every booked consultation gets a confirmation with an easy way to reschedule.
Fee quote follow-up
If a fee quote gets no answer, AutoMapped sends a friendly check-in and then reminds you to call. It stops as soon as they reply or decide.
Repeat-service reminders
Recurring services come with a reminder interval, so students hear from you when the next visit is due — not when someone happens to remember.
Review requests
Ask every student for honest feedback after a completed enrollment. Requests go to everyone — never filtered by how you expect them to rate you.
Free website assessment
See your site the way a visitor on a phone does — contact details, calls to action, forms, speed — with a plain-language list of fixes.
Some features depend on your plan. Compare plans →
Website assessment
Start with a free website assessment.
See your site the way a visitor on a phone does, and get a plain-language list of what to fix first — included in your free trial.
FAQ
Questions from tutoring centers, schools and lesson providers
Can we track the parent and the student?
Does it handle class scheduling or payments?
Can we stop messages during evenings and weekends?
Does AutoMapped use our terminology?
Do I need to set up integrations first?
Give every lead a next step.
Choose “Education & tutoring” during setup and your pipeline, forms and follow-ups arrive worded for you — you decide what goes live.