From new-patient request to hygiene recall, nothing slips.
AutoMapped replies to every appointment request, confirms visits, follows up on treatment plans and reminds patients when their next cleaning is due — with messages that never mention treatment.
Set up for general, family and cosmetic dental practices.
Where leads slip
Sound familiar?
The usual gaps between an inquiry and a patient — and what AutoMapped does about each one.
New-patient requests arrive after hours.
Each request gets an immediate reply and a callback task, and the AI receptionist can answer calls when the front desk is closed.
Hygiene recalls depend on someone running a report.
Cleanings and exams carry a recall interval, and the hygiene-recall stage shows exactly who's due.
Treatment plans are presented and the patient goes quiet.
A follow-up checks in after two days — never naming the treatment — then reminds your team to call.
Unconfirmed appointments leave gaps in the schedule.
Booked visits get a confirmation automatically, with an easy way to reschedule.
Customer journey map
Your new patient pipeline, ready on day one.
Stages are named the way you work, and every patient on the map has a clear next step. Stages move when the evidence says so — a booked appointment, an accepted treatment plan — and every move is explained.
- 1
New request
Next step: Acknowledge right away, then call back
- 2
Appointment booked
Next step: Confirm the appointment
- 3
First visit completed
Next step: Send the treatment plan
- 4
Treatment plan presented
Next step: Check in if there's no reply in two days
- 5
Plan accepted
Next step: Schedule the visit and ask for feedback after
- 6
Hygiene recall due
Next step: Remind them when the next visit is due
Repeat-service reminders included in the template
- Cleaning · every 6 months
- New patient exam · every 6 months
- Whitening · every year
Defaults you can change for your business.
Follow-up automations
Follow-ups worded for dental practices.
Ready-made sequences that use your terms. Nothing goes live until you switch it on, and every sequence stops when the person replies, books or opts out.
- Consent and opt-outs tracked per channel
- Quiet hours and daily caps enforced before sending
- Every step logged, so you can see what was sent
Privacy-conscious by default
Automated texts and emails from this template only ever say that you received a request and will be in touch. They never mention the reason someone contacted you, and the lead form asks people not to include sensitive details.
New lead: acknowledge & follow up
Says only that you received the request and will be in touch — no reason for visit, no treatment.
Text message Hi Sam, thanks for contacting [Your business]! We received your request and will be in touch shortly. Reply STOP to opt out.
Appointment confirmation
Confirms booked appointments, with an easy way to reschedule.
Treatment plan follow-up: 2 days, 2 weeks, 2 months
Checks in after a treatment plan is presented, with wording that never names the treatment.
Post-visit feedback & review request
Asks every patient for honest feedback the day after their visit.
What you get
Everything between “new inquiry” and “come back soon.”
Speed-to-lead follow-up
New inquiries get an instant acknowledgement, your team gets an alert and a callback task, and follow-ups continue until the patient replies or books.
Repeat-service reminders
Recurring services come with a reminder interval, so patients hear from you when the next visit is due — not when someone happens to remember.
Appointment confirmations
Every booked appointment gets a confirmation with an easy way to reschedule.
AI receptionist
Answers calls when you can't, using only the services and policies you approve. It can book appointments, take a message, or hand off to a person.
Review requests
Ask every patient for honest feedback after a completed visit. Requests go to everyone — never filtered by how you expect them to rate you.
Free website assessment
See your site the way a visitor on a phone does — contact details, calls to action, forms, speed — with a plain-language list of fixes.
Some features depend on your plan. Compare plans →
Website assessment
Start with a free website assessment.
See your site the way a visitor on a phone does, and get a plain-language list of what to fix first — included in your free trial.
FAQ
Questions from dental practices
Does it replace our practice management software?
Can we change the recall intervals?
Do review requests go only to happy patients?
Does AutoMapped use our terminology?
Do I need to set up integrations first?
Give every lead a next step.
Choose “Dental” during setup and your pipeline, forms and follow-ups arrive worded for you — you decide what goes live.